New printers have started to arrive on campus. As these new machines arrive, our partners at LRI are coordinating installation and training with department contacts. Our project team is thrilled to get this initial shipment, but we still anticipate we’ll encounter supply chain issues. We will continue to adjust our rollout schedule as the machines continue to arrive. 

Just a reminder, faculty/staff prints, and copies will be charged to their home organization in Banner—the department that pays their salary. Individuals can no longer use multiple FOAPALs within their organization or across organizations. Budget and Office managers are currently reviewing any exceptions to ensure there’s accurate information as the new devices and pricing roll out. 

There are Knowledge Base articles available for your reference covering common features of the new machines. However, as we are currently working in a hybrid state with some areas using new devices and others still using old ones, it will be few weeks before these articles align completely. Watch the Printing category in our IT service portal for additional information to come.  

Additional information is also available on our FAQ page at drake.edu/its/printing/.

—Kris Brewster, ITS