Drake printers/copiers are leased from and maintained by Laser Resources Inc. (LRI) and we are entering into a new agreement with them this summer.
A project team, made up of staff members from ITS, Student Services, Finance, and LRI representatives, has been meeting weekly. In June, LRI staff held initial meetings with representatives across campus to discuss printing, scanning, and copying needs for their departments.
LRI is currently scheduling follow up meetings with departments to let them know about expected printer changes and the replacement timeline for their area. The printer order has been placed, but we don’t know when the new devices will arrive on campus. Much like other electronics, there have been global supply chain issues that may cause delays. We hope, however, that they begin arriving by mid-August.
As printers arrive, we will be prioritizing installation in academic and student areas. Our intention is to switch over the devices of each department or area all at once, rather than having a mix of devices. We will also be updating our step-by-step printing guides as the new devices arrive on campus.
Want to learn more? We’ve created a Frequently Asked Questions (FAQ) page at drake.edu/its/printing. Additional questions and answers will be added as the project progresses and more information becomes available. Also, more information including which devices will be in each location, and other changes, will be shared in future OnCampus articles.
—Kris Brewster, ITS