As a student tech, you will be able to support fellow students, faculty, and staff with day-to-day troubleshooting of campus-wide technical resources. Assistance may be needed to promote computing resources across campus and professional customer service is required every day to coordinate with those who need assistance, as well as with the others at Drake ITS Services.  

Preferred candidates have great time management and communication skills, the ability to apply learned knowledge to new and challenging situations, excellent verbal and written skills and general computer literacy. No prior IT support experience is needed since training is provided. Apply to be a student tech on Handshake today.

— Carla Herling, ITS