While your textbook rentals are not due yet, please make note of your rental return options. The University Bookstore will send you these instructions again 10–14 days before your due date and again three days before your due date.

Your rental books are due back to the University Bookstore, in-person or shipped via mail, by your rental due date. 

Return in-person:
Rental books can be returned to the University Bookstore inside the Olmsted Center anytime Monday through Friday from 9 a.m. to 5pm. Note: Hours are 9 a.m. to 3 p.m. Nov. 23–25. Please have the phone number or patron ID number associated with your rental account available for efficient check-in.

Return by mail:
You can return your rental books by mail using the carrier of your choice. Please note: Shipping will be at your expense. We recommend using a trackable service.

Important: To ensure your rental returns are correctly processed to your rental account, follow the steps below to generate your rental packing slip. Your packing slip is crucial to include in your box. It identifies you, what you’re returning, and where to send your rentals.

1. Sign into the University Bookstore website using the email you used to rent your textbook. If you forgot or haven’t set up a password, click “forgot password” to reset. Then click on My Account-Rentals.
2. You will be directed to the “Rentals Page” in “My Account”.
3. Scroll down to view “Rental History.” Click the “Return by Mail Button” or “Return all Rentals by Mail” link. A pop-up will open.
4. Follow the steps to print your packing list. Print two copies, one to go in your box and the other to take to your shipping carrier as it has the store address.
5. Take note of your tracking number.  You will receive an email confirmation when your rental return is processed.
6. If the above steps do not work for you please write your name, email address, phone number, and patron id on a sheet of paper to include with your rental return package.

Please have your books postmarked by Dec. 11 to avoid any late fees. During this transit time, we have a shipping grace period to allow the additional time for delivery.

Please reach out to the University Bookstore with any questions by contacting Kyle McVay at kyle.mcvay@drake.edu or 515-274-3401.