ITS is upgrading the campus phone system and moving faculty and staff to using Microsoft Teams for calling in early 2021. The Microsoft Teams client will replace traditional handsets and allow faculty and staff to make and receive telephone calls using their office extension from anywhere they are connected to the Internet.

To prepare for this change, ITS will be distributing headsets to employees who haven’t already received one. Watch your email for a Qualtrics survey request to let ITS know your headset choice. Please complete the survey by Nov. 20. Headsets will be distributed through campus mail prior to the Thanksgiving break and can be used for online meetings and internal calls before the phone system changes next year.

Additional information on headset options can be found at ITS Recommended Phone Headsets (FAQ).

Want to learn more about using Microsoft Teams for calling? See Using Microsoft Teams for Phone Calls and Voicemail (How-to).

— Chris Mielke, ITS