Recent studies show that Americans believe our culture is uncivil. The Robert D. and Billie Ray Center at Drake University is committed to helping individuals, organizations, and communities learn skills and strategies to help maintain civility, even during the most difficult conversations.

In this session, participants will learn the importance of establishing connection, how to rephrase attack statements, and how to seek understanding and common ground. Civility will only expand when individuals commit to improving their own actions and words, and this session will teach participants applicable civility strategies.

Register here. Fee: $79.00.

— Amy Smit, Robert D. & Billie Ray Center