The Offices of the Registrar and Student Accounts (including cashier), previously located in the lower level of Old Main, have joined the Office of Student Financial Planning in the main level of Carnegie Hall to create a “one-stop” student experience for all matters related to student finance and registration. Because billing and financial aid are closely related to course registration, this restructuring will provide a more seamless service for Drake students.

However, this change also increases the potential for foot traffic to Carnegie Hall. For your safety, we strongly encourage you to make an appointment prior to visiting the Offices of Student Accounts, Registrar, or Student Financial Planning (see details below):

• Office of Student Financial Planning: Visit the Student Financial Planning profile in Starfish to schedule appointments, view contact information, and more.
• Registrar: Visit the Registrar webpage to view our services, common FAQ’s, how-to instructions, and more. Contact registrar@drake.edu for virtual assistance, questions, or to schedule a virtual or in-person appointment.
• Student Accounts: Visit the Student Accounts webpage to access contact information for our office, as well as other helpful billing information.

Whenever possible, virtual meeting options such as video or audio calls will be encouraged. Microsoft Teams is available to all Drake students and provides a great platform for screen sharing, file transmission, and other powerful features.

If you visit Carnegie Hall, please be aware that the north doors (facing Carpenter Avenue) are designated as entrance-only. The south door (facing Cole Hall) will be designated exit-only. To access ITS Support in the lower level of Carnegie, use the ramp on the east side of the building (facing Old Main).

Welcome back, and we look forward to serving you!

— Offices of the Registrar, Student Accounts, and Student Financial Planning