ITS has completed the work to integrate Zoom with Blackboard and Zoom is now ready for academic use across campus. Zoom uses single sign-on (SSO), so once you’ve logged into Blackboard, you won’t also need to log into Zoom.    

There are instructions and links to Zoom training in the knowledge base area of the IT service portal at https://drake.teamdynamix.com/TDClient/2025/Portal/KB/?CategoryID=18578 

Getting Started with Zoom (FAQ) is full of helpful links for both you and your students including links to videos tutorials, longer recorded presentations, and webinars hosted by Zoom.   

If you encounter issues with accessing or using Zoom, please submit a Zoom Issue online or contact the support center at 515–271–3001.  

–Jerome Hilscher, Information Technology Services