The following contains an update from Short’s Travel Management, Drake’s travel services provider:

On Oct. 22, the FBI issued a warning to travel management companies, such as Short’s Travel, advising that stolen credentials are being used to book international travel for fraudulent passengers. These individuals are obtaining names, job titles, contact information, or a combination thereof to impersonate employees of travel management company clients. Due to this industry-wide increase in fraudulent requests, Short’s Travel is requiring a profile for all travelers or travel arrangers.

Effective Jan. 1, 2020, in an effort to decrease fraud and continue to provide the highest level of service and security for our clients, Short’s Travel will require all travelers or their travel arrangers to have a profile in the Short’s system before they are allowed to book travel.

What does this mean for me? Most Drake travelers already have a profile set up in the Short’s system, so this should cause minimal disruption to the booking process.  Those who don’t, will need to set up a profile. Some travelers, who in the past have been approved to travel without a profile or who’s arranger did not have a profile, will be required to create their profile prior to making any airline reservations.

For assistance with creating profiles, or for any questions or concerns, please contact Caron Findlay at extension #2424 or caron.findlay@drake.edu.

— Caron Findlay, Director, Purchasing and Business Services