ITS typically allows campus users to update their Drake-owned computer after the first or second point release of a new operating system (OS). This allows the company, in this case, Apple, to fix the bugs and security issues in the operating system. It also allows ITS to thoroughly test the new OS to ensure compatibility with Drake systems. Since there is no way to rollback an operating system, we must be careful when authorizing system updates. If you would like to upgrade to OS Mojave we can make exceptions, but it should be understood that IT support is best effort only. To request an exception, please submit a request for an Operating System Upgrade.

Jerome Hilscher, ITS