Computer orders processed by ITS must be ordered no later than April 30 due to the end of the fiscal year. Our computer vendors have a higher volume of orders in the spring, which often results in product backorders. Additionally, ITS technicians shift their focus to projects after the end of the spring semester. Adhering to this deadline will ensure that your order arrives in a timely manner and that vendor invoices get processed by the end of the fiscal year.

Standard computer equipment usually ships from the vendor within one to two weeks. Once we have a complete order received on campus, it can take up to three additional weeks for installation. ITS technicians perform multiple configuration steps to prepare each computer for deployment.

Timing is important throughout the fiscal year, not just at year-end. If you have an open position in your department that will require a new computer, please submit your order as early as possible. We cannot guarantee that our vendor will have stock available at all times. The earlier we receive your computer request, the easier it will be to have the equipment ready for the new employee’s start date.

For detailed information on purchasing computers through ITS, please see the IT Service Portal article, Computer Purchasing Guidelines and Standard Computer Models (FAQ).

— Alicia Mann, ITS