New procedure for classroom computer maintenance

ITS is changing the way we perform maintenance on classroom computers. Starting this December, all user profiles on classroom computers will be deleted during winter and summer breaks. This means that any files or settings that faculty have saved on classroom computers will be deleted at the end of each semester. All installed programs will remain.

In order to not lose any important files, faculty should make sure to remove personal files prior to the end of each semester.

By deleting user profiles each semester, ITS can improve data security, shorten log in times, preserve disk space, and avoid keychain issues on Mac computers.

If you have questions or concerns regarding this change, please contact Jerel Krueger at 271-2338 or jerel.krueger@drake.edu.

—Carla Herling, ITS