Thanks to the 150 students who completed the ITS printing survey. We appreciate your feedback and are making the following changes to improve the overall printing process on campus:

• Over the summer, all managed printers and copiers (Xerox) will be replaced.
• The list of printers in PaperCut will be combined into two print queues, one color and one black and white, which will reduce the number of print jobs that are accidentally run in the wrong format.
• All devices will have Follow Me printing so your document won’t be printed until you release it a printer. This will allow you to print at any device on campus and minimize the number of documents that get stuck in queue and hold up subsequent print jobs.

Watch for regular updates into the fall semester on the progress of this project, and on ITS’ other major projects at its.drake.edu/major-projects and in OnCampus and other media.

—Carla Herling, IT Communications Manager